Direct Delivery Services takes your privacy seriously. Please read the following to learn more about our privacy policy.

Over View
This privacy policy covers how Direct Delivery Services treats customer information that Direct Delivery Services collects and receives, including information related to past use of Direct Delivery Services services. Customer information is information about an individual, company or organization who is a customer of Direct Delivery Services that is identifiable like a name, address, email address, or phone number, and which is not otherwise publicly available.

This privacy policy does not apply to information about individuals, companies or organizations which are publicly available (e.g. as can be found in Yellow Pages).

This privacy policy does not apply to the practices of companies that Direct Delivery Services does not own or control, or to people that Direct Delivery Services does not employ or manage.

Information Collection and Use
General
Direct Delivery Services collects information about you and your company when you set up a Direct Delivery Services account, when you register as a user of a Direct Delivery Services web account, when you use Direct Delivery Services services, when you visit the pages of Direct Delivery Services’s web site and when you enter Direct Delivery Services promotions or respond to Direct Delivery Services Customer Surveys.

When you register we may ask for information such as your name, email address, zip code, phone number. We will also ask for information about your company including name, address, account and billing contacts. Once you register with Direct Delivery Services and sign up for our services, you are not anonymous to us.

Direct Delivery Services collects information about your transactions with us including information about your use of the various services that we offer.

Direct Delivery Services automatically receives and records information on our server logs from your browser including your IP address and the page you request.

Direct Delivery Services automatically collects and records information about emails we send out on your behalf including Proof-of-Delivery emails to yourself and any other people you have asked to have such notifications sent to.

Direct Delivery Services uses information for the following general purposes: to customize the content and features you see, fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for Direct Delivery Services use only about web usage, customer ordering patterns and the results of customer surveys.

Information Sharing and Disclosure
Direct Delivery Services does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide the services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with Direct Delivery Services under confidentiality agreements. These companies may use your personal information to help provide the service you requested (e.g. airlines providing global critical delivery services). However, these companies do not have any independent right to share this information.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Direct Delivery Services's terms of use, or as otherwise required by law.

We transfer information about you if Direct Delivery Services is acquired by or merged with another company. In this event, Direct Delivery Services will notify you before information about you is transferred and becomes subject to a different privacy policy.

Cookies
Direct Delivery Services may set and access Direct Delivery Services cookies on your computer.

Marketing Communications
We reserve the right to send you certain communications relating to the Direct Delivery Services services, such as service announcements, administrative messages and the Direct Delivery Services Newsletter, that are considered part of your Direct Delivery Services account, without offering you the opportunity to opt-out of receiving them.

Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards to protect personal information about you.

In certain areas Direct Delivery Services may use industry-standard SSL-encryption to protect data transmissions.

Changes to this Privacy Policy
Direct Delivery Services may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Direct Delivery Services account or by placing a prominent notice on our site.

If you have any questions or concerns about this Policy, please contact us at by going to our contact us page in submitting a request.